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Comcast Web portal hacked

By Jeff Smith, Rocky Mountain News (Contact)

Published May 29, 2008 at 11:13 a.m.

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Comcast Corp. customers were unable to access the company’s Comcast.net home page and Webmail on Wednesday night after hackers took over the site.

Comcast Colorado spokeswoman Cindy Parsons said this morning that the issue had been mostly resolved and that the company was working with law-enforcement authorities.

“Last night, users attempting to access Comcast.net were temporarily redirected to another site by an unauthorized person,” according to a Comcast statement issued by Parsons. “While that issue has been resolved and customers have continued to have access to the Internet and e-mail through services like Outlook, some customers are currently not able to access Comcast.net or Webmail. We apologize for the inconvenience to our customers, and network engineers are working to resolve the issue.”

Parsons added that Comcast has no evidence any customer-information data was compromised.

The hacker or hackers reportedly left a note on the site that they had “RoXed” Comcast.

Comcast has 14.1 million subscribers, some of whom access their e-mail, news and technical support through the Comcast.net Web portal. The home page reportedly experienced problems beginning around 9 p.m. MST Wednesday.

Comments

  • May 29, 2008

    12:46 p.m.

    Suggest removal

    Who_Me writes:

    One can only hope the hacker was improving the appearance of the Comcast Web site. What a Mickey Mouse looking design!

  • May 29, 2008

    12:53 p.m.

    Suggest removal

    junglegymco writes:

    Comcast blows - You get more email storeage on a free site like hotmail or google than you get with comcast. And the rates are outrageous. Maybe they should spend .0000000000000001% of their profits and upgrade their email memory.
    I wish the hackers had changed the billing from comcast.

  • May 29, 2008

    3:54 p.m.

    Suggest removal

    kookoo writes:

    It's 4:00 PM (MDT) now and I still can't access the site. So much for the "resolution."

  • May 29, 2008

    6:58 p.m.

    Suggest removal

    V_twinMan writes:

    It's Comcast. What more do we expect, I still can't access. I did get through to them, they mentioned nothing about being hacked.